REGISTRATION FAQs

Registration Notes

1. The online registration is located here: 2024 ISGC Registration Page.
2. If you are an SEPM member you can sign in with your user name (member number + 0 or your email) and your current password. There are 'helps' in case you forgot your user name or password.
3. If you are not a SEPM Member you will need to create an account.  Once your account is created you can click the 'Join Now' button.  
4. Make sure that you answer the additional questions about diets or medical issues.  If you are signing up for a field trip or short course please do not make your final travel arrangements until after March 22nd when any cancellations will be posted.
5. By registering for this meeting you are agreeing to follow the SEPM Code of Conduct.
6. Enter your credit card information and submit your registration.  Please make sure your “card address” matches the billing address for the card or choose another address to make sure they match.

What is the registration cancellation policy?

•            Cancellations received before March 15, 2024 will be refunded in full.

•            Cancellations after March 31, 2024 will be refunded, minus a $300 cancellation fee. Students will be refunded half of the paid registration fee. If a trip, course, or workshop has been paid for but later cancelled, it will be fully refunded.

•            Cancellations made after April 15, 2024 are not refundable.

•            To cancel your registration, please contact us.

HOUSING

Where is the conference being held, and what are the hotel options?

There are many local hotels with a range of pricing near NAU and the convention center.  Please use your favorite method to secure accommodations.

FLIGHTS

What is the closest airport?

Flagstaff Pulliam Airport (airport code FLG) is the closest airport, approximately 5.5 miles from the High Country Conference Center (Northern Arizona University) 

The next closest major airport is in Phoenix and there are multiple ways to go from Phoenix to Flagstaff (see Transportation below)

When should I plan to arrive and depart?

We recommend arriving prior to the Sunday Plenary speaker and the Icebreaker Sunday Evening. Official registration at the Conference Center will open at 12:00 noon Saturday, May 4^th.  You can pick up your badge, stop by the exhibits and the conference begins Monday morning. 

Note that if you are registering for a pre or post meeting event that those events will be officially reviewed March 22, 2024 and an event may be cancelled due to low registration. So please book your travel accordingly to avoid change fees.

POLICIES

Are there any policies I should be aware of as part of the 2024 ISGC SEPM conference?

SEPM has a detailed Code of Conduct which addresses all forms of harassment which are not acceptable behavior at any SEPM activity, including online or face to face events.  This Code is located at https://www.sepm.org/Code of Conduct. All SEPM Members and attendees at SEPM activities must adhere to this Code of Conduct.

TRANSPORTATION

Is transportation provided to/from Flagstaff or Phoenix Airports?

You will need to arrange your own transportation to and from Flagstaff or Phoenix Airports. In Flagstaff, Lyft and Uber are available for short trips (as well as taxi services). Plan for a 10 minute trip from Flagstaff Airport to the High Country Conference Center or nearby hotel. Groome Shuttle Transportation (check rates online) is available from Phoenix Sky Harbor Airport to Flagstaff, AZ. It can take 2 ½ to 3 hours (144 miles) via shuttle and the route is scenic and beautiful! Advanced reservations are highly recommended for all shuttle transportation.

Is parking available at the High Country Conference Center, NAU?

The convention center has complementary parking for conference attendees. Driving directions to the parking garage from multiple highways can be found on the HCCC page here.

MEALS

Which meals are included as part of the registration fee?

•            Continental Breakfast and Lunch will be provided each day of the conference (Monday, Tuesday, Wednesday) for all registered attendees.

•            Morning and Afternoon refreshment breaks will be available for attendees.

•            Wednesday Evening Dinner will be included with all attendee registrations.

I have dietary restrictions. What are my options?

Please specify any dietary restrictions when you register for the conference. If you skipped this section, please contact SEPM HQ.

SPECIAL ACCOMODATIONS

I have an ADA accommodation. Who can assist me?

If you’d like to check on ADA accessibility prior to registering, please contact us at SEPM HQ.

Can I bring my spouse or children?

Due to insurance and conference center rules, conference attendees must be age 16 or older, and all require a conference registration for admittance. See childcare information above.

ATTIRE

What is the conference dress code?

Business casual for all daytime and evening events. We recommend dressing in layers as the conference rooms can run cool or hot throughout the day.

Still have a question? Contact SEPM HQ - Theresa Scott (TScott@sepm.org) or Cassie Turley (CTurley@sepm.org)